Snap

Case Discussion

Analyzing critical marketing and customer decisions on the journey to becoming a camera company.

Presented by:
Larry Vincent,
Professor of the Practice of Marketing
Presented to:
GSBA 509
September 3, 2026

Performance

Ever used?

Still use?

Frequency of use

Starting use

Current use

What is Snap?

Objectives of redesign

Target customer

Sizing the market

United States, 2018
Demographic 25–29 30–49 50–64 65+
U.S. population (millions) 23.6 84.2 63.2 52.4
Own a smartphone 94% 89% 73% 46%
Already use Snap 54% 26% 10% 3%



Use case data for all of your other assumptions.

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